Mass 211 is an easy-to-remember telephone number that connects callers to information about their community’s essential health and human services. It is a valuable resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Mass 211 is always confidential and available 24 hours a day, 7 days a week.
Mass 211 responds immediately during crises to field calls regarding the situation and directs callers to services most appropriate for their needs. If you cannot reach 2-1-1 due to your telephone or cell phone carrier, a toll-free number is available: 1-877-211-MASS.